SM Call To Deliver Experience | #SMCallToDeliver

Generally, I still don't really feel safe going out due to the pandemic we are all facing. My every errand is calculated. As much as possible, I want everything that we need be delivered straight to us. Good thing SM launched #SMCallToDeliver. It was an experience like no other.

SM Call To Deliver (#14376) |  New Hotline Number

Two days ago, I contacted The SM Store Call to Deliver (+639178001074) via Viber to ask if they deliver to Quezon City. It was already close to midnight so I did not get a reply, no biggie. The next day, I received a reply asking for my full name, mobile number and my preferred branch. Although SM Sta Mesa is the closest, I opted for Megamall because it's a bigger branch and I guess, has a complete selection of the things I need.

Update: I think SM just changed their delivery hotline to #143SM (#14376).

After giving my details, I was told that a Call to Deliver Shopper will get in touch with me. In less than 5 minutes, I was contacted by Ms. Jinky Caporal, a personal shopper assigned by SM, via Viber.

To start with my order, I provided my name, address, contact number and order details AGAIN. I sent her  photos of the Luminarc plates and bowls. After a few minutes, she replied with photos and she also indicated the prices.

I asked about the 50% off promo of Beautylabo but it was already sold out. She showed me other brands that are on sale but I don't like the colors available.

#SMCallToDeliver | PhP 100 Delivery Fee

In between our exchange, I asked about the delivery fee. It's only PhP 100 to any area within Metro Manila!

Mom's PasaBUY

Aside from ordering 2 soup bowls and 3 dessert plates, I also inquired about Healthy Home King size pillow (20x36) and Body pillow (20x56). Guess what?! The brand is on sale at 20% off. She also offered various colors of Body pillow covers from Family Home, a sister company of Healthy Home. I ordered one cover and one pillow protector for my Body pillow.

I also asked her to check on tongs (the ones used for cooking) for my mom. She posted 5 different options along with brands and prices. My mom wanted a 9-inch tong. It's only PhP 89.75.

iPay 88 

Since my purchase was over PhP 5000 (including the PhP 100 delivery fee), I asked if they accept credit card payment transaction. The answer is yes, via iPay88. Other modes of payment available are:

  • Cash/Credit Card/Debit Card upon pick up at store
  • Online Bank Transfer thru account or via iPay88
I asked for the delivery schedule. She said that it takes 2 days. It was already late in the afternoon when I checked my email for the payment link. It was marked as spam.

I made my payment at 5:06PM. After sending a screencap of my payment via Viber, my shopper was able to include my purchases with the scheduled deliveries that same day. 1.5 hours later, I was informed the Grab driver is on its way. My orders arrived complete and without any damage... yey!

What I like about #SMCallToDeliver
  • One hotline number
  • No minimum purchase
  • No personal shopper's fee
  • Delivery is flat rate of PhP 100
  • Same Day Delivery option
SM Call To Deliver is something that I will recommend to family and friends. Shopping is hassle-free, no need to drive thru traffic and most of all, you are in the comforts of your home.

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